I was in helping a friend change a tire when the car jack broke and the car came down on top of me. When the car was removed and the EMT’s put me on a backboard to take me to the hospital, I could not feel my legs. In the hospital I learned I was paralyzed from the waist down. I received some therapy, a wheelchair, and was sent home. I had no friends, family, or support locally. I moved from Michigan, where I was visiting at the time of the accident, to a rural town in Virginia where I grew up. I was alone and depressed. My friend provided my name to an AdvancedRM care manager who changed my life.

My case manager helped to find a place to deliver my catheters, medications, and supplies. She helped me to get a motorized wheelchair, a backup manual chair, and ramps for my home. She found a local doctor and made sure my house was safe. She visits me every few weeks to make sure I have what I need and talks to my adjuster. My case manager helped me to find hope and create a new life for myself! I remain grateful for her support and assistance.

Categories: Case Management